Resources
Blog
[Intro paragraph]
· Tyler Shipman
Why Calvient Chose to Sponsor OKPCA 2026
Our motivation for sponsoring OKPCA was ultimately simple: we love Oklahoma, we believe in primary care, and we want to use what we have built to strengthen both.
Read the post-
· Tyler Shipman
New ABN Form, Same Old Scramble? How to Fix Your Medicare ABN Workflow
The new Medicare ABN form (CMS-R-131) is mandatory in 2026, but the form was never the hard part. Fix the ABN workflow and stop eating preventable denials.
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· Tyler Shipman
Good Faith Estimates for FQHCs
At most practices, a Good Faith Estimate is a fee schedule lookup. At a health center, it isn't. Who owns the GFE at your health center?
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· Tyler Shipman
From 40,000 to 67,000 Documents a Month: How One Healthcare Organization Built Capacity for Growth
Within 90 days of implementing Calvient, one healthcare organization dramatically reduced document handling time, increased touchless processing, and created the capacity to manage substantially more work with its existing team.
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· Tyler Shipman
Engagement Automation vs Admin Automation: Why Choose?
Why choose between engaging patients and improving operational efficiency when you can do both? A unified AI orchestration platform can bridge the gap, bringing patient-facing communications and administrative workflows together under one roof.
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· Jonathan Minson
Centralized Referral Management Software: Closing the Loop With Confidence
A referral is not just a document. It is the start of a patient access workflow that needs clear ownership, timely follow-up, and end-to-end visibility. Calvient helps turn referral work into structured, trackable action.
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· Tyler Shipman
Why Healthcare Software Requires Industry Vets
Healthcare operations need more than generic AI. Calvient brings real healthcare experience to the design of practical, trustworthy technology built for the people who keep care moving.
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· Jonathan Minson
Why Clinics Lose Patients Between Intake, Scheduling, and Follow-Up
When intake, scheduling, prior authorization, and outreach live in separate systems, patients fall through the cracks. Calvient helps healthcare teams close the loop.
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· Devon Mobley
How Release of Information Software Cuts Tedious Work for Medical Records Teams
95% of medical practices say administrative burden is getting worse. Here's how AI-powered release of information software is taking the tedious middle of records workflows off HIM teams' plates.
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· Tyler Shipman
IDP Isn't Enough
The limitation of IDP-only thinking is it assumes the hard part is reading the document. In reality, the hard part is everything that comes next.
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· Jonathan Minson
Release Notes April 16–30, 2026
This post highlights major updates from April 16–30, 2026, including smarter Chrome extension features, enhanced AI agents, improved EHR sync, and new workflow tools. Check out the full post for all the latest enhancements and how they can streamline your daily work.
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· Tyler Shipman
Who Supports the Support Staff?
Throwing more heads at a problem may "solve" it eventually, but the real issue is that the work is fragmented and chaotic.
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· Tyler Shipman
Ikonopedia Partners with Calvient to Continue to Ensure No Woman Falls through the Cracks of Healthcare
Ikonopedia and Calvient have announced a new partnership designed to help breast imaging providers communicate with patients more effectively and support timely follow-up care by combining Ikonopedia’s breast imaging workflow with Calvient’s secure digital communication capabilities.
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· Devon Mobley
Calvient Achieves SOC 2 Type II Certification
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· Tyler Shipman
Why FQHCs Struggle with Referral Management and Prior Authorization and What Better Workflows Could Look Like
FQHCs are being asked to do more every year with limited staff, tighter finances, and growing coordination demands. Health centers that take measures to improve referral management, prior authorizations, and other operational bottlenecks will be better positioned to help patients get the care they need faster.
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· Tyler Shipman
Calvient: The Everything App for Healthcare Operations
Calvient is building the everything app for healthcare operations. Or, more precisely, the workflow cockpit where teams can organize work, coordinate execution, and automate the busywork that slows care down.
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· Tyler Shipman
Why Healthcare Needs an Everything App
Healthcare organizations are among the most technologically advanced institutions in the world. And yet, behind the scenes, many administrative workflows still run on tools and processes that look like they belong in 1995. It's time for infrastructural overhaul.
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· Tyler Shipman
The Rise of the "Everything App"
The modern workplace runs on dozens of disconnected applications. Now, a new category of software is emerging in response: the “everything app.”
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· Tyler Shipman
The ROI of Happiness
In the era of AI-powered tools, it’s time to reframe ROI not just in terms of money or time, but in terms of people
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· Tyler Shipman
The High Failure Rate of Healthcare AI Projects — And How Calvient Is Different
AI projects fail all the time in healthcare (80%+ of the time, actually). Usually, it’s because folks skip the normal homework of project planning, user buy-in, and workflow design. Calvient is different because we don’t do hype – we do healthcare.
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· Tyler Shipman
Calvient Partners with PolicyBot to Streamline Medical Policy Access for Healthcare Providers
Healthcare providers spend countless hours navigating payer websites, sifting through dense PDF documents, and searching for the latest coverage rules. To eliminate that burden, Calvient has partnered with PolicyBot, giving providers instant access to up-to-date medical policies directly within the Calvient platform.
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· Tyler Shipman
Burnout Beyond Clinicians: The Hidden Crisis Among Practice Staff
Healthcare practice staff are facing a hidden burnout crisis, with administrative overload and high turnover threatening the stability of medical practices. Discover why this problem goes beyond clinicians—and what can be done to fix it.
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· Tyler Shipman
Everything You Need to Know About Our Partnership with MGMA
Together, Calvient and MGMA can help practices operate more efficiently, stay resilient, and focus on what matters most: caring for patients.
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· Jonathan Minson
The Genie Metric
In healthcare, there are really only two metrics that matter: life expectancy and quality of life. That’s it. Everything else—insurance coverage, hospital throughput, satisfaction surveys—is secondary. Those things can be helpful indicators, but when they become the focus, they begin to poison the system.
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· Katie Hanebutt
Every Year, a Storm Rolls In: Surviving the Insurance Change Blizzard
As December winds down and patients book January visits, a familiar pressure system forms. New cards. New deductibles. New networks. Welcome to the Insurance Change Blizzard—and here's how to prepare before it hits.
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· Devon Mobley
Introducing Calvient’s Learning Hub!
We are launching Learn.calvient.com: Calvient’s Learning Hub—your resource for mastering healthcare operations. More than training, it’s a knowledge base to help teams adapt, integrate, and thrive. Inside, you’ll find step-by-step resources on essential workflows like prior authorizations, referrals, scheduling, and medical records. Whether you’re onboarding new staff or optimizing daily operations, the Learning Hub is here to guide you every step of the way.
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· Devon Mobley
Why Calvient Achieved A-Level STIR/SHAKEN Attestation
Calvient has achieved A-Level STIR/SHAKEN attestation — the highest standard of call verification recognized by the FCC. Few vendors reach this level. By signing calls directly with our own certificate, we ensure patient reminders, payer calls, and referral coordination are delivered as trusted and verified, not flagged as spam. The result: higher answer rates, fewer no-shows, and more effective healthcare communication.
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· Devon Mobley
Don't Make Drills. Make Holes
AI in healthcare isn’t about adding more tools — it’s about delivering outcomes. In this piece, we explain why the future belongs to Agentic Orchestration Platforms (AOPs) and how Calvient is building the category-defining solution for workflow automation, EHR integration, and operational efficiency.
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· Devon Mobley
Introducing Calvient 2.0: The Workflow Cockpit for Healthcare
Healthcare operations demand orchestration: centralization, visibility, acceleration, and safe automation. That’s why we built Calvient. Over time, it has evolved into something with a clear identity and rightful place in practice operations — a platform concept we sometimes call Calvient 2.0. The vision for this platform is sharper, the principles clearer, and the trajectory more defined. This post begins to put that vision into words — to share why Calvient is not just another software tool, but the Agentic Workflow Cockpit for healthcare. A platform that helps all staff manage the messy, high-stakes tasks EHRs never solved well.
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· Devon Mobley
National Health Center Week 2025
This week, the Calvient team joins thousands of organizations across the country to celebrate National Health Center Week (NHCW 2025)—honoring the mission, growth, and impact of community health centers (CHCs) and federally qualified health centers (FQHCs).
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· Devon Mobley
What Healthcare Leaders Really Want
Survey data confirms what many in healthcare operations already know: leaders need real, measurable results from their technology—especially when it comes to reducing admin burden, improving workflows, and integrating with EHRs. Because AI projects and vendor selection can be tedious and risky, healthcare leaders in patient access, revenue cycle, and operations are doubling down on the foundational areas Calvient is purpose-built to strengthen.
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· Devon Mobley
NICA/FSR: Calvient's Headed To Florida!
Calvient is Florida-bound! Catch us at NICA 2025 for live demos that wipe out fax backlogs, PA delays, and referral headaches for infusion centers—and join our session at FSR’s Annual Meeting to explore real-world wins (and pitfalls) when bringing AI into rheumatology practices.
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· Jonathan Minson
3 Proven Strategies to Reduce No-Shows in 2025
Patient no-shows cost practices thousands. Here's how to reduce them by 30% or more.
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· Devon Mobley
Keeping Independent Practices Independent
Independent private practices play a vital role in delivering personalized, community-based care but face significant challenges—financial pressures, regulatory hurdles, and competition from larger systems. Calvient’s platform is designed to level the playing field by offering affordable, AI-driven tools for workflow and communication, ensuring both small clinics and large health systems have access to technology that enhances patient care.
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· Devon Mobley
Why Practical AI
Healthcare demands solutions that address real problems. The era of superficial technology is over. So, what does it mean to be practical? It means deeply understanding the challenges, providing the right suite of tools to solve them, and partnering with customers to ensure they receive maximum value.
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· Devon Mobley
Why Referral Quality Matters as Much as Volume
High referral volume looks good on paper—but without quality, it leads to delays, missed care, and lost revenue. Learn why referral quality matters just as much as quantity, and how Calvient helps healthcare organizations streamline both inbound and outbound workflows for stronger growth and better patient outcomes.
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· Devon Mobley
Let's Talk MIPS
This blog post explains why MIPS often becomes an afterthought for clinics, leading to costly reimbursement reductions. It highlights how Calvient’s care coordination platform helps by centralizing communication, integrating seamlessly with your EHR, and automating key tasks such as referral loop closure, post-discharge follow-ups, and pre-visit patient identification for screenings and PROMs. The post outlines how these capabilities enable clinics to be proactive, reduce errors, and safeguard revenue.
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· Devon Mobley
Faxing: The Backbone of Healthcare "Interoperability"
I once heard someone say they wish they could get rid of all fax machines. But fax machines aren't the real villain—unstructured data is. This post argues that healthcare should improve, not eliminate, fax-based document workflows with AI and automation to handle complex clinical information more effectively and reduce administrative burdens.
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· The Calvient Team
Spotlight: How Oklahoma Arthritis Center Took Control of Their Faxes
Oklahoma Arthritis Center transformed their fax workflows with Practice Inbox by Calvient, reducing inbox depth by 65%, cutting processing times from six days to one, and managing over a million pages annually without adding staff. This AI-powered platform streamlined operations, improved accuracy, and empowered their team to focus on patient care.
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· The Calvient Team
Spotlight: How Oklahoma Arthritis Center Increased Their Google Ratings
Oklahoma Arthritis Center used the Calvient Platform to boost Google ratings by sending tailored post-visit surveys, encouraging reviews and providing real-time performance insights.
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· The Calvient Team
Release Notes: December 4, 2024
Calvient’s latest release highlights the launch of Practice Intelligence, an AI-powered tool that automates workflows like authorizations and medical records requests, alongside platform enhancements such as patient form barcoding, address type-ahead search, and improved EHR integrations. These updates empower practices to work smarter, scale efficiently, and enhance the patient experience.
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· Calvient Team
Spotlight: How Oklahoma Arthritis Center Achieved an Ultra-Low No-Show Rate
By leveraging Calvient Channels’ advanced patient communication and analytics tools, Oklahoma Arthritis Center has achieved an ultra-low no-show rate and increased patient attendance, setting new standards for efficiency and care quality.
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· Calvient Team
Calvient and Oklahoma Arthritis Center: Driving Excellence in Patient Care Across Oklahoma
Calvient’s partnership with Oklahoma Arthritis Center has significantly improved operational efficiency and patient care, with plans to further enhance their impact as OAC continues to expand across Oklahoma.
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· Jonathan Minson
Why Calvient Joined the Free Market Medical Association
Calvient is proud to join the Free Market Medical Association, reinforcing our commitment to price transparency, value, and equality. We believe healthcare technology should empower practices with fair pricing, open access, and freedom from vendor lock-in.
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· Jonathan Minson
Release Notes: October 25, 2024
Check out the latest updates to Calvient’s suite, including calendar and dark mode features for SingleClique, outbound faxing and annotation in Practice Inbox, and a sneak peek at the upcoming Practice Intelligence launch!
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· Jonathan Minson
Release Notes: October 9, 2024
This week’s updates include new features across our Channels and SingleClique products, such as enhanced appointment reminders with calendar integration, improved text message limits, and new event scheduling and survey capabilities in SingleClique, alongside various optimizations and fixes to streamline user experience and performance.
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· Jonathan Minson
Release Notes: September 27, 2024
Stay informed about our latest product updates: Channels and Practice Inbox now feature enhanced UI, updated reminder confirmation touchtones, a new productivity burndown tracker, an efficient physician signature workflow, and important bug fixes for an improved user experience.
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· Devon Mobley
Why Medical Records Delays Put Patients at Risk
Medical records delays aren’t just administrative burdens—they impact lives. Learn how Calvient’s Practice Inbox transforms records workflows, reduces staff strain, and ensures critical care coordination happens when it matters most. This is tech that meets real-world urgency.
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· Devon Mobley
From Paper Piles to Inbox Zen
Healthcare professionals know the drill: mountains of paperwork, endless faxes, and time-consuming data entry. Documents are a necessary part of patient care, but they often feel like a burden. This post explores the challenges of managing healthcare paperwork and discusses potential ways to streamline these essential but often frustrating processes.
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· Jonathan Minson
Report Card Time: Grading Your Healthcare Website’s Digital Front Door
Calvient's Digital Front Door Report Card helps healthcare providers evaluate and improve their online patient engagement and accessibility, ensuring a seamless digital experience for patients.
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· Jonathan Minson
Millennials Are Turning 40, and Your Practice May Not Be Ready
This blog post highlights the importance for healthcare practices to adapt to the digital expectations of Millennials, who are now turning 40, to remain competitive and relevant in the evolving healthcare landscape.
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· Calvient
Unlocking the Secret to Reduced No-Show Rates: Calvient’s Latest Research
Discover how Calvient’s research on over 50,000 appointments reveals the most effective communication channels to reduce no-show rates and improve patient engagement.
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· Jonathan Minson
No Shows Are a Silent Killer
No-shows in healthcare significantly harm both patients and providers by missing crucial care opportunities and causing financial and operational inefficiencies, but Calvient’s patient engagement solutions can mitigate these issues, ensuring better patient care and optimized practice operations.
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· Jonathan Minson
Your Google Star Rating Matters ⭐️⭐️⭐️⭐️⭐️
Your Google star rating is crucial for attracting new patients, and Calvient Channels can help you proactively manage and improve your online reviews to ensure your reputation reflects the quality of care you provide.
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· Jonathan Minson
You (Probably) Have a Loss to Follow-Up Problem
Loss to follow-up in healthcare is a pervasive issue that significantly impacts patient outcomes and the financial health of organizations, but innovative solutions like Calvient’s Channels platform can effectively address this challenge by improving patient engagement and care coordination.
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· Jonathan Minson
Why the eFax Era Has Ended
The era of eFax has ended, as advancements in AI-powered fax processing, like Calvient's Practice Inbox, now provide efficient, searchable, and automated solutions for managing medical records.
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· Calvient
Calvient Channels Certified with Veradigm
PRESS RELEASE: Calvient's integration with Veradigm PM through the Unity Platform is revolutionizing healthcare by streamlining operations and enhancing patient care, setting a new standard in the industry.
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· Jonathan Minson
A Patient-First Mentality Is a Mistake
Calvient emphasizes the importance of supporting healthcare providers first, arguing that technology should enhance, not replace, the provider-patient relationship, and critiques the messiah complex of healthcare tech vendors who overstate their impact on healthcare delivery. Their mission is to simplify practitioners' lives through technology, ensuring tools and services align with the needs of both providers and patients to improve care delivery.
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· Jonathan Minson
Why Calvient Is Tackling Referral Management
Calvient is revolutionizing the referral process in healthcare by automating and integrating referral management, enhancing communication, improving data management and analytics, and focusing on user-friendly design, to address the inefficiencies and complexities of traditional methods.
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· Jonathan Minson
💪 YOU CAN Reduce Your No-Show Rate
Calvient Channels transforms healthcare clinics by effectively managing no-show rates through direct, multilingual communication, real-time insights, efficient rescheduling, and comprehensive analytics, enhancing patient engagement and operational efficiency.
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· Press Release
Calvient Launches Spanish and French Canadian Support on Channels
Calvient introduces Spanish and French Canadian language support to its Channels platform, enhancing accessibility and user experience for a diverse patient base.
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· Jonathan Minson
Healthcare's Thousand Little Fixes: A Playbook for Change
The article likens American football strategies to healthcare reform, suggesting small, consistent improvements and automation of routine tasks can enhance patient care, urging healthcare administrators to focus on incremental changes.
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· Jonathan Minson
Healthcare tech has a major shipping problem.
The leadership team at Calvient, with experience in both SaaS and healthcare IT, criticizes healthcare tech companies for their slow and costly software development, challenges the industry's resistance to modern tech practices, and emphasizes the urgency to deliver value to patients.
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· Jonathan Minson
🤞 Please don't make this common digital front door mistake.
Building a successful digital front door (DFD) requires balancing both patient and provider needs, ensuring operational efficiencies without sidelining the crucial contributions of healthcare professionals.
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· Devon Mobley
💰How One Week Can Save Your Hospital Millions
With the industry mean of no-show being 18% it is a clear starting place for solving real, acute problems for healthcare systems: winning lost revenue.
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